Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.

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Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement

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Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

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Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.

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Akeni Live Help 123 for Corporate Instant Messaging (IM) is a feature rich, live help system. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. For more details please visit our web site: http://www.akeni.com/en/livehelp/livehelp.php

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AssetDB is an Asset Database that scans remote PC's, combined with networking and diagnostic tools. Keeping detailed information on your computers hardware and software, down to the serial number just became easier.

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So many people want your software, some are thieves. Protect your work! Armor your software against thieves, and safeguards your revenues. Our protection is bulletproof! Out-strips the competition with state-of-the-art encryption that locks out thieves permanently. Smoke your competitors with our customer tracking and technical support history. Distribute an evaluation version of the real product. Allow access to all or part of your product.

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My Training Diary is a simple PC-based program designed to be used by both novice and elite athletes. It caters for both coached and uncoached athletes, as well as coaches and support staff. Data for many competitors can be stored in the database - making it ideal for coaches and support staff. Unlike other training diaries, the training program and review process can be 'driven' by either the coach or the athlete.

Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email

docUment is designed to provide accurate and detailed information on all the files visible to your computer. An explorer-like interface displays the file details, including information such as version numbers, and can be both filtered and sorted by any attribute. The displayed files can also be recursive, where files in sub-folders are also shown in the list. All information can be exported to a .csv file.